Return Policy

• Items must be returned within 14 days of the delivery date.
• Items must be unworn, unwashed, and in original condition.
• There should not be aby make up stains or perfume fragrance in any items.
• The hygiene liner must be intact in swimwear, and all tags must be attached.
• We do not accept returns on items marked as final sale.

Non-Returnable Items

• Swimwear without the original hygienic liner.
• Items that show signs of wear, washing, or damage.
• Customized or personalized swimwear.
• Clearance or final sale items.

Return Process

1. Contact our customer support at info@thebrightcart.ca to initiate a return.
2. Mention the reason for the return.
3. Pack the swimwear securely.
4. Ship the item back using a trackable service (return shipping is the customer’s
   responsibility unless the item is defective or incorrect).
5. Send your package to:

The Brightcart Inc

557 Murray Meadows Pl, Milton, ON, Canada, L9T 8L8

Refunds

• Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the item.
• Shipping costs are non-refundable, unless the return is due to our error.

Exchanges

• We currently do not offer direct exchanges. If you'd like a different item, please return the original and place a new order.

Defective or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Important Notes

• We are a Canadian company; all returns must be shipped to a Canadian address.
• We reserve the right to refuse returns that do not comply with this policy.

*For reasons of hygiene, we reserve the right to refuse a return if the article does not comply with our return policy. All products are carefully inspected upon arrival at our facility