Privacy Policy


Effective Date: July 25, 2025

At www.brightcart.ca, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our online store. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, make a purchase, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed via secure third-party payment processors)

b. Non-Personal Information

We may collect anonymized data through cookies, including:

  • Browser type
  • Device type
  • IP address
  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and respond to inquiries
  • Improve our website and customer experience
  • Send you promotional offers (with your consent)
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: Such as shipping companies, payment processors, and IT support providers.

Legal Authorities: if required by law, subpoena, or to protect our rights.

4. Data Storage and Security

We store your data on secure servers and implement industry-standard safeguards to protect it against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

5. Your Rights (PIPEDA & GDPR)

Under PIPEDA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Withdraw consent (where applicable)

If you are a resident of the European Union, you may also have rights under the GDPR, including:

  • The right to erasure (the “right to be forgotten”)
  • Data portability
  • The right to object to certain processing activities

To exercise your rights, contact us at: info@thebrightcart.ca

6. Cookies

We use cookies to enhance your browsing experience and gather analytics. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third parties.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact: info@thebrightcart.ca